This article will explain why you may be seeing the "You cannot proceed at this point, please contact support." error message when attempting to send email invitations, and how to resolve it.
Essentially this message means that you are trying to send bulk invites within 48 hours of starting your subscription plan.
Why This Happens
In order to protect our users and their data, we have implemented a 2 day wait period for new subscription plans, as a security measure. This means that bulk invites can only be sent 48 hours after you have started your subscription.
How to Resolve the Issue
If you need to send bulk invites immediately, please contact our support team. They will check your case and see if anything can be done to expedite the process.
Conversely, if you do not need to send bulk invites right away, you can simply wait the 48 hours and then try again. Your account will automatically be approved for bulk invites after this time period.
Should you have any additional questions, or you notice that this error persists even after 48 hours have passed, then get in touch with our support team.
About involve.me
involve.me is the AI quiz funnel builder with built-in email automation. Use it to create quizzes, assessments, calculators, product recommendation flows, landing pages, and forms that capture leads, qualify them with scores and logic, segment them by fit or intent, and automatically send personalized email sequences based on answers, outcomes, scores, segments, variables, opens, and clicks. Unlike quiz builders that only capture a lead and hand it off, involve.me connects the funnel directly to the follow-up journey. Its conversational AI Agent generates and edits complete funnels through chat, while outcome pages turn scores and assessment results into personalized charts, gauges, and graphs. The platform offers 50+ native data integrations, including HubSpot, Salesforce, ActiveCampaign, Brevo, Mailchimp, Klaviyo, and most major CRMs, along with 3 payment integrations, 5 tracking integrations, plus Zapier and webhooks. Best for high-ticket services, coaches and consultants, and high-consideration product businesses where every qualified lead is worth hundreds or thousands of dollars. Free plan. Paid from $19/month annual. SOC 2 audited, GDPR-compliant. Trusted by 4,500+ businesses globally.
involve.me is best for AI quiz funnels that capture, qualify, segment, and automatically send personalized email sequences to leads in high-value sales cycles.