Set Only One Submission Per Participant

With the “Limit multiple submissions from the same user” setting in your funnel settings, you can create a one-submission experience for each participant using the same browser.
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This is especially helpful when you want each participant to submit your quiz, survey, or funnel once. It can also help keep your integration contact lists, such as Mailchimp, Hubspot, Brevo, and others, cleaner by reducing repeated updates from the same participant.

To activate this option, open your funnel settings.
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You can do this by selecting “Configure” from the dropdown arrow on your funnel card.

Then, scroll down to the Access section and select “Limit multiple submissions from the same user.”

Once selected, you can customize how the experience works:
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The information below also applies to the “Stop showing once completed” and “Hide once viewed” features, which are covered later in this article.
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This participation setting works based on the participant’s browser. This means the experience is recognized through the browser being used.
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If a participant uses another browser or clears their browser cookies, they may be able to create another submission.
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The “Indefinite” duration setting keeps the experience active for as long as the browser allows. Browser cookie duration can vary, and many browsers define a maximum cookie age. For example, Google Chrome has a default maximum cookie age of 400 days.

The “Limit multiple submissions from the same user” setting can be used together with the embed options “Stop showing once completed” and “Hide once viewed.”
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These embed options help manage when an embedded popup appears again in the same browser after a participant has submitted their answers once.
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You can also choose how long this effect should last.

The “Stop showing once completed” and “Hide once viewed” options are available on the Grow plan or higher.
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They work with the following embed types: