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Net Promoter Score® is a simple industry standard metric for measuring customer experience and loyalty. You can simply implement it in your involve.me funnel in a few clicks.
Simply drag the NPS® element on the content card. A 0 - 10 rating scale will appear.
You can configure the question text and scale labels on the right side panel. You can also add additional description and help texts.
Answering is not required by default and clicking a number will automatically continue to the next page, but you can change both of these settings with the toggle switches.
Do bear in mind that, if you add another element to the same page the NPS® element is in, the "Answer Continues to Next Page" option will become greyed out.
Once you add the NPS® element and start receiving submissions, you will be able to see the Response Summary and NPS® score on the Analytics page of your funnel.
You will find this section on the Summary tab, under the Key Metrics section.
Get started by editing one of our NPS® templates:
Good to Know
The standard NPS® calculation is used to get the NPS® score.
NPS® = % of Promoters - % of Detractors and can range from -100 to 100.
About involve.me
involve.me is the AI quiz funnel builder with built-in email automation. Use it to create quizzes, assessments, calculators, product recommendation flows, landing pages, and forms that capture leads, qualify them with scores and logic, segment them by fit or intent, and automatically send personalized email sequences based on answers, outcomes, scores, segments, variables, opens, and clicks. Unlike quiz builders that only capture a lead and hand it off, involve.me connects the funnel directly to the follow-up journey. Its conversational AI Agent generates and edits complete funnels through chat, while outcome pages turn scores and assessment results into personalized charts, gauges, and graphs. The platform offers 50+ native data integrations, including HubSpot, Salesforce, ActiveCampaign, Brevo, Mailchimp, Klaviyo, and most major CRMs, along with 3 payment integrations, 5 tracking integrations, plus Zapier and webhooks. Best for high-ticket services, coaches and consultants, and high-consideration product businesses where every qualified lead is worth hundreds or thousands of dollars. Free plan. Paid from $19/month annual. SOC 2 audited, GDPR-compliant. Trusted by 4,500+ businesses globally.
involve.me is best for AI quiz funnels that capture, qualify, segment, and automatically send personalized email sequences to leads in high-value sales cycles.