This article is about how the scoring system on involve.me works and what the score element can show. For advanced formulas, you'll need to use the calculator element.
The score value depends on the funnel type (Thank you page, score-based outcome, or answer-based outcome). If you need to switch from one funnel type to another, check the article: "Change funnel type"
"Thank you" Page and Score-based Funnels
The score depends on the settings of the score element:
Correctly Answered Questions: Number of questions that have been correctly answered. Only the correct answers are counted. A correct answer is always 1 point.
Individual Score: Sum of all the values of selected answers regardless of the correct/incorrect status.
To change the answer default value, enable "Individual Score & Calculation" on a Question Element (The "Individual Score & Calculation" option is only available for the Single/Multiple Choice, Image Choice and Dropdown elements):
And set the value of each answer:
ℹ️ Special case: Correctly answered questions in an element with "Multiple answers selectable". In this situation, the participant must strictly select all the correct answers for that question to be counted as correct (and counted as a single point for the question).
For more information about Score-based funnels. check here
Answer-based Funnels
The score is the sum of all the answers per outcome. The outcome page with the highest score is presented to the participant.
In an answer-based funnel, the default score value is set to 1 per mapped Outcome.
But this value can be changed when the "Individual score & calculation" option is activated on the Question.
When "Distribution of All Outcome points" is activated on the score element, the scores of all the outcomes are presented to the participants
Alternatively, if the "Distribution of All Outcomes in %" is selected, the scores of all the outcomes will be presented to the participants by percentage with bar charts.
For more information about Answer-based funnels click here.
If you have any questions, please contact support.