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Receive Email Notifications for Each Participant
Receive Email Notifications for Each Participant
Add up to 5 emails to be notified instantly
Adrian avatar
Written by Adrian
Updated over a week ago

The self-notification feature sends out an email for each new participation instantly. 

You can add up to 5 email addresses in your project settings. Make sure to comma separate emails if you enter more than one.

Self-notification emails are available for paid plans only.

To stop receiving emails for new participations just deactivate the checkbox again and save.

What is Contained Within Each Notification Email

The email will contain all data collected from your new participant, it includes personal data, all answers, result metrics and further metadata like detected country code, anonymized IP and the completion time.

Currently the email is automatically generated and cannot be personalized or extended with custom texts etc. This means that the logo also cannot be removed.

This is how a self-notification email may look like:

Testing the email

Once a user completes the survey, check the Analytics of the project. Once in the Analytics, click the "Responses" tab and select a submission. On the right pane, scroll down the page until the "EMAILS" section, check the status of "Self Notifications". This could be: Not configured, Sent, Not sent, or Sent & Opened

Triggering the email manually

If you add the notification email after a participant has already taken the test, it is still possible to trigger the notification email by clicking on the email icon next to the status "Not sent".


Please look carefully into strategies for reducing bounced emails or complaints about your emails. Emails bounce if they do not exist or cannot be delivered.

We may temporarily and automatically limit or suspend email capabilities of accounts not adhering to keeping bounce and complain rates low.

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