Sometimes plain contact info might not be enough for your integration's use case. If you want to save data from a question element to your list you need to map the question to a custom field from your integration.
Please be aware that custom field mapping is only available for project level integrations and can't be configured for the organization level integrations.
Before you start the mapping process, please connect your integration properly and make sure that all custom fields needed are created on your integration side. You can get a hint on where to find your integration's custom fields in their respective help article.
If your integration connection is working successfully, you can click the "Map Custom Fields" button below the connection settings.
On the mapping page you'll see all involve.me question fields from the project on the left side of the table and all your integration's custom fields on the right side. If you are missing a custom field to map, please create it and reload this page. To find the help on how to create a custom field on each service, please checkout our help article about that specific integration. We provide a link to each one of them.
Choose all custom fields that you want to map questions to and leave all fields that should not be mapped marked "none".
Please make sure that your custom field destination matches the type that is being sent, eg. that number fields on ActiveCampaign will only receive numbers collected with involve.me. If you are unsure what type your custom field should be you can always go with text or string.
Make sure that you complete your mapping by hitting "Save mapping".
Some data on involve.me have default mappings, for example all personal data from the Contact Info element (email, name, address etc), Calculator values, Scores and Outcomes.
These fields don't have to be mapped on this page, but if you want your integration to receive it, please make sure that you created the correct field names. Please check the list of required custom fields on the help article for the respective integration.