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Delete Your involve.me Account

Mark Your Account to Be Deleted in Your Account Settings

Adrian avatar
Written by Adrian
Updated over 2 weeks ago

Only created a test account? No longer want your account?

You can delete your account and all associated data from our systems by marking it as deletable.

How to Delete Your Account

Navigate to your Profile page and click the button "Delete Account" on the left side.

Doing this will open a modal that shows you exactly what will be deleted, and when the deletion will take place. To proceed, simply enter your current password and click "Confirm Deletion".

Your account will then be deleted in 30 days.

โš ๏ธ If you have recently been on a paid plan, your account can only be marked to be deleted for a date 6 months after the end of your subscription.

Unable to Delete Account

If you're not able to delete your account, it might be due to one the following:

  • You currently have an active subscription.

  • You have add-ons on your account.

    • Solution:

      • Custom Fonts - You can remove them manually here.

      • Extra Custom Domains - Deactivate your custom domain(s) by following the steps here.

      • Extra Seats - Remove all team members from your workspaces first.

  • You signed up for your involve.me account using Google/Microsoft.

    • Solution: When signing up for an account using one of these services, you won't have a password set up. To fix this just simply do a password reset as explained here in this article.

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