Cisco Webex Integration

Get a Notification Message in Webex Whenever You Receive a New Submission

Adrian avatar
Written by Adrian
Updated over a week ago

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With the Cisco Webex integration, it is possible get a notification with submission data, on the Webex space of your choice. If Webex is already part of your workflow, then this will surely be a great addition to it.

If you want to test the integration before committing to a paid plan, you can do so by registering for a free 14-day trial.

Not entirely sure how to set up the integration? Make sure to learn about it in our dedicated article first.

Connecting the Integration

You can connect the integration either by navigating to the "Integrations" tab in the navbar or by opening the dropdown menu of your project's card and selecting "Connect" - then just click "Connect" on Webex's card.

In order to connect the integration, start by logging in to your Webex account:

Once you have logged in, you'll need to authorize to connect to your Webex account. Just click "Accept" and you'll be all set.

Once the integration is connected to a project, you can choose which Webex team/space should receive the notifications, as well as which collected data from question fields (E.g. multiple choice elements, free text inputs, sliders, opt-in checkboxes, etc.) should be included in your notification messages.

You can access the integration settings by clicking "Connect" on the navbar (when inside the Editor) or by opening the dropdown in your project card and selecting "Connect". Then just click the "Manage Custom Fields" button.

Good to Know

  • All data that you collect is automatically sent to a channel of your choice as a message notification. It is not possible exclude certain data from being sent. Question elements are an exception to this rule, since you need to manually map these if you want to receive their data in your message notifications.

  • If you have configured a Webex integration on a project and you duplicate said project, your integration settings will duplicate as well.

Opt-in Checkbox and GDPR

In order to be fully GDPR compliant, you will need to tick the option "Only trigger integration when opt-in checkbox element was selected" on your integration's settings and add a dedicated opt-in checkbox that sends data over to the integration, from your project.

Here's a step-by-step guide on how to set it up.

If GDPR is of no concern to you, then you can skip this step.

Testing Your Integration

Once the integration has been set up and connected to your project, it will be time to test it in order to ensure everything is working as intended, learn how to do it here.

If you still have any questions, please feel free to contact our support team.

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