The "Invite by email" feature allows you to send a customized email invitation to your list of contacts, so that they can partake in your project(s).

In order to use this feature, a paid plan is necessary.

You can find the "Invite by email" feature on the right side of the "Share & Embed" page. In order for this page to be available, you'll need to publish your project first.

This page can be accessed from the navbar when you're editing a project, or from the dropdown arrow in your project's card.

Once you click the "Compose email" button, you'll be taken to a new page where you can customize the email and its design/branding to your liking. On your right side you'll have a preview of how the email will look like, so you can make the necessary adjustments as you go.

Email Options

You'll have the following options that you can edit and choose from:

  • Sender Name

  • Reply-to-email

  • Subject

  • Email content

  • Prefill submission with user’s email

    • This option allows you append the user's email to the URL, which will automatically prefill the email field on the project they're being invited to (if there is one). Only available on the Professional plan or higher.

Design Options

You can change and customize the following to your taste:

  • Header Image

  • Header and footer background color

  • Button text

  • Button background color

    • You can disable the watermark it if you're on the Professional plan or higher.

Selecting Which Contacts to Invite

With this feature you will have the ability to choose which contacts the invitation will be sent out to.

You can either select from existing contacts that were gathered from other projects and have been tagged, or simply import new contacts and tag them.

Maintain your sender reputation! (Bounces & Complaints)

Make sure to only invite users that gave you explicit permission to email them.

If your emails are hitting limits due to bounces or complaints we may temporarily suspend your email sending capabilities. We will warn and notify you about this.

  • Bounces Warning: 1.8% (or 18 emails if you sent less than 1.000 emails)

  • Bounces Suspension: 3.1% (or 31 emails if you sent less than 1.000 emails)

  • Complaints Warning: 0.05% (or 5 emails if you sent less than 10.000 emails)

  • Complaints Suspension: 0.07% (or 7 emails if you sent less than 10.000 emails)

If you need further help with this feature or have any questions that the article doesn't cover, then feel free to contact our support team.

Alternatively, if you would like for your audience to be able to start a form directly from an email, make sure to check out this article.

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