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[DRAFT v1] Integrations

Connect your funnel to the tools you already use — setup, field mapping, opt-in settings, and troubleshooting.

Written by Megan
Updated today

You can connect your involve.me funnels to the tools you already use — CRMs, email marketing platforms, spreadsheets, project management apps, and more. When a participant completes your funnel, their data is automatically sent to the connected integration.

Integrations are available on all paid plans. Some integrations require a Pro or Business plan — check the individual integration guide for details.

If you're on a free plan, you can start a free 14-day trial to test integrations.

⚠️ Most integrations require you to collect the participant's email address (via a Contact Form or Hidden Fields). Exceptions that work without email: Airtable, ClickUp, Google Sheets, Microsoft Excel, Microsoft Teams, Notion, Slack, Trello, Webex, Zapier, and Webhooks.

Available Integrations

involve.me integrates natively with all of the platforms below. Click an integration name to see its dedicated setup guide.

You can also connect any other tool using Zapier (+3,000 apps) or custom Webhooks.

involve.me also supports payment integrations with Stripe, PayPal, and Square to collect payments directly from your funnels. These are set up separately — see Collect Payments From Your Users for details.

Don't see the integration you need? Check our feature suggestions board — you can upvote existing requests or suggest a new one.

Setting Up Your Integration

Step 1: Create a Connection

Go to the "Integrations" tab in the top bar to see all available integrations. Find the one you want and click "Connect".

Depending on the integration, you may need to log in and authorize involve.me, or provide an API key. Check the dedicated articles for your integration if you're unsure.

Once connected, click the pencil icon to rename the connection — this keeps things organized, especially if you have multiple connections to the same platform.

Step 2: Connect It to Your Funnel

Go to your dashboard, open the dropdown menu on your funnel card, and select "Connect".

Find the integration you want and click "Use Connection". If the app isn't already connected, you can create a new connection directly from here.

ℹ️ Shortcut: You can also connect an integration directly from the funnel dropdown menu by selecting "Connect" — this creates the connection and links it to the funnel in one step.

Step 3: Map Your Fields

After connecting the integration to your funnel, you'll see the field mapping screen. This is where you tell involve.me which data from your funnel should go to which field in your integration.

To map a field:

  1. Click "+ Add Field".

  2. In the left dropdown, pick the involve.me field (e.g., email, outcome title, score). You can search the field list to find the one you need.

  3. In the right dropdown, pick the corresponding field in your integration (e.g., a HubSpot property, Mailchimp merge tag, etc.).

  4. Click "Save".

ℹ️ Auto-mapping: For new funnels, involve.me will automatically map only the fields that are actually used in your funnel — so you don't have to start from scratch every time.

For certain integrations like Slack, Webex, Microsoft Teams, and Microsoft Excel, the mapped fields can also be reordered — just drag them into the order you want them to appear.

You can come back to edit field mappings anytime by opening your funnel's integration settings and clicking "Manage Custom Fields" on the relevant integration.

Custom Tags

Some integrations support custom tags to help organize contacts in your connected platform. Tags can include spaces and uppercase letters, so you can use natural names like "Quiz Lead" or "Pricing Calculator".

Opt-In Checkbox (GDPR Compliance)

If you need to collect consent before sending data, enable the option "Only trigger integration when opt-in checkbox was selected" in your integration settings.

Then, add an Opt-In Checkbox element to your funnel and configure it to trigger the specific integration (in the checkbox settings, under "Send data to").

Data will only be sent when the participant both completes the funnel (reaches the Thank You or Outcome page) and checks the opt-in box. If the checkbox isn't selected, the integration won't trigger — even if the funnel is completed.

If you don't need GDPR opt-in, simply leave the option unticked and data will be sent automatically when the funnel is completed.

ℹ️ Zapier and Webhook integrations work without opt-ins by default, but you can restrict them to require opt-in by enabling it in their settings.

Good to Know

Multiple integrations on one funnel

You can connect all available integrations to a single funnel and set the opt-in checkbox to send data to all of them.

Don't duplicate opt-in checkboxes

Do not place two opt-in checkboxes in the same funnel sending data to the same integration — this can prevent the integration from triggering.

Duplicating funnels

When you duplicate a funnel, the integration connection carries over — but hidden fields in the copy are brand new data points. Even though they share the same name as the originals, they're technically different, so their mappings need to be re-selected manually. Standard fields (like funnel name, embed URL, etc.) and contact form data fields carry over automatically. To fix this, open the duplicated funnel's integration settings and re-select the mappings for the hidden fields.

Removing an Integration

Open your funnel's integration settings by going to the "Connect" page. Each integration has a dropdown — click it and select "Disconnect from funnel".

Testing Your Integration

After setting up the integration, complete the funnel yourself as a test. Then go to your funnel's Analytics → Responses tab and select the test submission. Scroll down to the "INTEGRATIONS" section — you should see the integration icon with the status "Successful".

Icon not visible

The integration is not connected to this funnel.

Icon greyed out

Connected but not triggered (the participant may not have checked the opt-in box, or the funnel wasn't fully completed).

Pending

The integration is processing — wait a moment and refresh.

Failed

Click the ( ! ) icon for error details. See Troubleshooting below.

Triggering Integrations Manually
(Including Partial Submissions)

If an integration didn't trigger — for example, the opt-in wasn't checked, or the submission was only partial — you can trigger it manually.

Go to your funnel's AnalyticsResponses tab, select the submission, and click on the integration icon. You'll see the option to trigger it for that submission or for all submissions where the integration didn't execute.

Troubleshooting

Integration not triggering

Make sure the participant completed the funnel (reached the Thank You/Outcome page). If you have an opt-in checkbox, verify it was checked. See: Integration Is Not Triggering/Sending Data

Contacts not created / fields missing

Check that your field mappings are correct and that the required fields in your integration (like email) are mapped. See: Contacts Aren't Being Created/Field Is Missing

Wrong plan

Some integrations require a Pro or Business plan. Check the individual integration article for plan requirements, or start a free trial to test everything.

Integration shows "Failed"

Click the ( ! ) icon on the failed integration in Analytics → Responses for the specific error message. Common causes: expired API key, deleted list/audience in the integration, or permission changes.

If you have any questions, please contact support.

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